Warranty Terms
One (1) Year Limited Warranty Policy
BizChargers provides a standard One (1) Year Limited Warranty on all docks, and 90 days for all batteries to cover all manufacturer defects. Any defective item must be accompanied by proof of purchase from BizChargers or an authorized BizCharger dealer.
Our warranty does not cover defects, malfunctions, or product failure resulting from misuse or failure to follow operating instructions. This includes overuse or use with improper or faulty equipment.
BizChargers has sole discretion over the decision of whether the product will be replaced or repaired.
To save you time and effort, if images and video can be submitted to verify the extent of the damage unit, this will easily help us make a decision to repair or replace your unit entirely. Upon verification if there was indeed manufacturing related damage, BizChargers will cover one-way shipping.
No Warranty Credits or Exchanges for:
- Items returned with failure related to accident, abuse, neglect or failure to operate according to the online startup guide
- Items returned with failure due to humidity, rain, or environmental factors
- Items returned due to improper wiring or incorrect voltage
- Items damaged in shipment – if your product arrives in a damaged state, please coordinate with us an ensure video an photo evidence is recorded for us to work with you and the carrier and inspect the damaged goods in transit
- Items returned caused by operating not in conditions as stated within the startup guide or damage by contact with tools or surrounding
- Items returned with cosmetic defects that do not affect product functionality
- Items returned that are defaced or incomplete
- Broken cables due to wear and tear
- Returned items that were special ordered or custom configured.
Warranty Information
All BizCharger products have been tested in extreme situations to provide continuous, valuable service. However, in the rare instance that your BizCharger device is not functioning properly due to a possible manufacturer-defect issue, ChargeTech offers standard One (1) Year Limited Warranty for all products*, except gift orders, to cover all manufacturer defects for a standard one (1) year after product delivery date. Our One (1) Year Limited Warranty is only valid when the defective item is accompanied by a proof of purchase from BizCharger or an Authorized BizCharger Dealer.
Exclusions and Limitations
By purchasing at BizChargers, whether you place your order online or by telephone, you acknowledge that you have had an opportunity to review BizChargers’s warranty terms, have done so to the degree you need to be familiar with them, and you accept their terms and conditions, including the limitations, exclusions, and disclaimers in them. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the disclaimers, exclusions or limitations may not apply to you, and you might have additional rights.
Except for the limited warranty expressly set forth [above] or to the extent restricted or prohibited by applicable law,BizChargers expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that BizChargers shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any BizCharger product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the BizCharger product.