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How Portable Chargers Add to the Hotel Guest Experience

How Portable Chargers Add to the Hotel Guest Experience

In the Hospitality industry, customer service is king! Hotels are always looking for ways to improve their guest’s experience and offer a competitive edge that sets them apart from the rest. In the year 2017, we’ve seen numerous examples of technological amenities offered in the hospitality industry: free wifi, smartphone keycards and check-in systems, and many other helpful technological improvements. 

Enter Portable Chargers for Guests, 

BizChargers portable chargers offer a modern technology, that is easy to use for even the technologically handicapped. 

Seems simple, but there are many reasons why they are the perfect amenity for both the guest and the hotel. 

  1. The “wow factor” 

In the current world where everyone has a voice whether, on Facebook, Twitter, Yelp, or Instagram, the “wow-factor” could be the thing that leads to a favorable review. Imagine being away and suddenly realizing you a dead phone battery, all of the opportunities and memories you won’t be able to share but suddenly, you are enlightened to realize the hotel you are staying at offers complimentary portable chargers, what would your feelings be on that hotel's hospitality service? 

 

2. A portable charger allows a guest to be out and about, spending less time in their room 

 

Ideal for both business and leisure guests whether it be business meetings and dinners, or exploring a new city, and lying by the pool. If a guest is checking in and immediately has somewhere to be, hotels can save their guests valuable time by providing them with a BizCharger allowing them to explore the premises. 

 

3. Word of Mouth Marketing 

 

BizChargers allow for custom branding for hotels ordering numerous units. A portable charger being used in public is an automatic conversation starter. People will be intrigued to know that the hotel offers such a convenient service to their guests. 

 

4. The profit ad Opportunity 

 

The simple method of charging $2-$5 for a daily rental of a Portable Charger is a home run for hotels. 

Imagine this; a business hotel that has over 200 rooms, now imagine for a second that just 10% of the business traveler staying at this hotel out and about at meetings, trade shows, and dinners and needed a charger to get through their day. At a rate of $5 per charger that would equate to an added $100 a day for the hotel! 

The easy and simple profit add opportunities are endless for hotels! 

 

5. Chargers at conferences and trade shows

 

While the basics for any hotel is providing guests with a place to sleep, trade shows and conferences make up a big part of, business for many hotels. What way to better service attendees than by providing them with a BizCharger! 

 

Although just 5 reasons are listed here as you can tell the service offered by BizChargers are endless. Learn more about BizChargers and how they can perfectly suit your industry today. 

Benefits of a Cell Phone Charging Station in Businesses

Benefits of a Cell Phone Charging Station in Businesses

Research taken from LG shows that people experience low battery anxiety when a phone is close to or already has died. In the study, 9 out of 10 people start to panic when losing power on their phone. 

As a business, customers are your life-line. It is impossible to establish a successful business without them. By ignoring your customers’ problems, you’re making your business or event one that’s easily forgettable. But by offering a amenities you can help solve this issue for customers. Solutions such as wifi and cell phone charging stations make your customers feel more at ease when in your establishment, and there are a lot of benefits that most businesses don’t even realize.

How Any Business Can Benefit from Charging Stations

1) Improved Customer Experience & Loyalty

Not every business offers a phone charging station because many businesses feel that there is not a direct ROI associated with the amenity. Offering a phone charging station helps improve a customer’s overall experience because they’re more engaged, and by improving their experience, you can make them much more loyal customers.

2) Boost in Sales

An indirect ROI! Any time you can increase your customers’ a) time spent at your location, b) customer retention and c) engagement, you’re going to increase the likelihood that these customers stay and spend more. If they have to leave prematurely to go find a place to charge their phone, then you’re already missing out on lost dollars. Overall, research has found that customers that charge their phones will spend 29% more than customers that don’t! Think about that ROI for your business. 

3) Increase in Foot Traffic

Once people know that they can charge their phone at your location, they’ll rely on you for it. Restaurants, bars, hotel's and gyms are all examples of beneficiaries of this. Local restaurants will be the place people go to charge their phone on lunch breaks, and bars can attract people that need to charge their phone before continuing on through the night. For Hotel's you can further aid to a traveler choosing between staying at your location or competitors. This will also attract fresh new customers to your venue. Once the buzz that your venue is offering a charging station gets around town, guests will be drawn in regardless on whether or not they had originally planned on going to your establishment! 

4) Competitive Advantage

As you can tell by now, there are a lot of reasons why businesses should purchase a phone charging station. All of these benefits help businesses establish a competitive advantage, and we’ve seen firsthand how it can help a business improve.

Phone Charging Stations For Bars and Restaurants

Next time you go to a restaurant or bar, just look around and count how many people you on their phone or tablet. Chances are you’ll see more than a few.

BizChargers can help any Restaurant or Bar service their customers in a truly unique way. In an ever connected world people need their phones more than ever. Whether to call an uber to get home, continue to do business, or stay in contact with loved ones it is vital people have access to their smart phones. 

Offer a cutting edge experience at your establishment with BizChargers Portable Charging Stations for Restaurants and Bars. Learn more today on www.BizChargers.com